8mb Privacy Policy

This privacy policy ("Policy") applies to the website https://8mb.cam of the 8mb platform ("8mb", "we", "our"). When you use our platform, you agree to the terms of this policy. Please read this policy carefully. If you disagree with any part of this policy, please refrain from using our platform.

8mb is a safe and reliable online betting and casino platform for players in Bangladesh. We give the highest priority to your personal privacy and are committed to protecting your information.

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1. Information Collection

We may collect the following types of information from you. This information is collected solely to provide you with better service and is never used unnecessarily.

1.1 Information You Provide Directly

When you register an account on 8mb or contact us, you may provide the following information:

• Full name and date of birth
• Email address
• Mobile number (for verification purposes only)
• Password and security questions
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• National ID (NID) or passport details for identity verification

1.2 Automatically Collected Information

When you use our platform, we automatically collect the following technical information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Session duration and activity data
• Page view history and click patterns
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification services and payment processors. This information is used solely to ensure the security of your account.

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2. Purpose of Data Use

8mb uses your information in accordance with this privacy policy. We use your information for the following legitimate purposes:

2.1 Account Management

• Creating and maintaining your account
• Verifying your identity and confirming age (21+)
• Ensuring login security and preventing fraud
• Keeping a record of your transaction history

2.2 Service Delivery

• Processing deposit and withdrawal requests
• Managing bonuses and promotional offers
• Managing and recording gaming activity
• Providing customer support services

2.3 Regulatory Compliance

• Complying with anti-money laundering (AML) regulations
• Managing Know Your Customer (KYC) procedures
• Implementing responsible gaming rules
• Using information as evidence in dispute resolution

2.4 Improvement and Communication

• Improving the quality of our platform and services
• Sending important updates and security-related notifications
• Informing you about relevant promotional offers (subject to your consent)
• Resolving technical issues

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3. Data Protection Measures

8mb has adopted advanced technical and administrative measures to protect your personal information. Our security infrastructure is regularly updated.

3.1 Technical Protection

• SSL/TLS Encryption: All data transfers on our platform are secured through SSL encryption.
• Data Encryption: Sensitive information such as passwords and payment details is stored in encrypted form.
• Firewall Protection: Our servers are protected by advanced firewall systems.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.

3.2 Administrative Protection

• Only authorized staff can view your information, and they have been trained accordingly.
• Regular security audits are conducted.
• Strict access control policies are followed.
• Staff are bound by data protection agreements.

However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.

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4. Data Sharing and Disclosure

8mb does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners are given limited access to only the information necessary to perform their specific tasks. They are bound by confidentiality agreements and may not use your information for any other purpose.

4.2 Legal Obligations

If we receive a valid order or directive from a legal authority, we may be required to disclose information in compliance with applicable law. This includes:

• Court orders or summons
• Legitimate requests from investigative agencies
• Assistance in money laundering or fraud investigations
• Legal requirements related to national security

4.3 Business Transfers

If there is a change in the business structure of 8mb, such as a merger or acquisition, your information may be transferred to the new entity. In such cases we will notify you in advance and inform you of the new policy.

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5. Cookies Policy

8mb uses cookies and similar tracking technologies on its platform. This section describes in detail how cookies are used.

5.1 What Are Cookies?

Cookies are small text files stored in your browser or device when you visit a website. They help remember your preferences and improve your browsing experience.

5.2 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the platform — maintaining login sessions and keeping security features active.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve site performance.
• Marketing Cookies: Used to show relevant advertisements and offers (subject to your consent).

5.3 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

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6. Your Rights

You have the following rights under the 8mb privacy policy. Contact our support team to exercise these rights.

6.1 Right to Access

You may request a copy of your personal information held by us at any time. We generally respond to such requests within 30 working days.

6.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Our customer support team will assist you in this regard.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal and regulatory obligations.

6.4 Right to Restrict Processing

You may request to restrict the processing of your information in certain circumstances, such as if you believe the information is inaccurate or being used unlawfully.

6.5 Right to Opt Out of Marketing

You may request to opt out of marketing communications at any time. This can be done through your account settings or via our support team.

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7. Data Retention Period

We retain your information only for as long as it is necessary or legally required.

• Active Accounts: Information is retained for as long as your account remains active.
• Closed Accounts: Certain information is retained after account closure for legal and regulatory reasons.
• Transaction Records: Records of financial transactions may be retained for an extended period in accordance with applicable law.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies have a defined expiry period.

At the end of the specified retention period, we securely delete your information or anonymize it so that you can no longer be identified.

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8. Protection of Minors

8mb is for persons aged 21 and above only. We do not knowingly collect any personal information from minors. We verify age at the time of account registration.

If we become aware that a minor is using our platform, we will immediately close that account and delete the information collected. If a parent or guardian suspects that their child is using our platform, please contact us.

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9. Policy Changes

8mb may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date at the top of the policy will be changed.
• A notification may be sent to your registered email address.
• A notice may be displayed in a prominent place on the site.

If you continue to use our platform after a policy update, it will be assumed that you have accepted the updated policy. Therefore, it is recommended that you review this page regularly.

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10. Contact Us

If you have any questions, concerns, or requests related to this privacy policy, please contact us. Our data protection team is ready to respond to your request promptly.

Contact us through the above channels to file a privacy complaint or to request access, correction, or deletion of your information. We take every request seriously.